Return Policy
RETURN ELIGIBILITY:
- Wrong product received
- Defective/damaged products
- Products not matching description
RETURN TIMEFRAME:
- Returns accepted within 14 days from delivery date as per delivery acceptance records
RETURN REQUIREMENTS:
- Video evidence of unboxing/opening the product package is mandatory
- Multiple clear images showing the defect/issue must be provided
- All evidence must be submitted with return/refund claim
RETURN PROCESS:
- Contact us within 14-day window with video and photographic evidence
- Pay Rs. 99 return processing fee
- Arrange pickup through our reverse logistics
- Quality verification conducted upon receiving returned product
Business Hours: Monday-Saturday, 10 AM - 8 PM IST
CONTACT INFORMATION:
- Email: darkjinnofficial@gmail.com
- Phone: 7905071823
- Address: HNO.B-143, First Floor Right Side, Green Field Colony, Faridabad, Haryana, India